Protecting yourself from cybercrime

Sunshine Fencing has become aware of an email compromise experienced by one of our customers. The customer received an email appearing to be sent by Sunshine Fencing, which included our correct Logo and ABN but with edited banking details. This compromise attempted to have the customer process a payment to an incorrect bank account.

It is emphasised that our customer’s email was compromised – not Sunshine Fencing. There is no indication that any other customer has been affected. Sunshine Fencing welcomes all customers to call the number on our website to discuss any concerns regarding emails received by us.

Please note that Sunshine Fencing will never ask you to provide your personal, credit card or online account details over the phone.  We are also taking steps to protect our customers moving forward.

If you are a victim of a cybercrime, please report it in the first instance to the Australian Cyber Security Centre.

Australians are among the most targeted people in all of the cybercrime, with more than 75% reporting covid-related crimes against them.

During the height of the pandemic, Australians were extremely engaged online. Whilst people utilised the internet to work remotely, and access services, and information, those who were in the cybercrime industry maliciously planned to exploit vulnerable Australians.

Protect yourself

• If you receive unsolicited emails claiming to be from the Sunshine Fencing asking you for personal details delete them immediately! These organisations never send emails asking for you to confirm or provide your personal details.
• Never send your personal, credit card or banking details in response to unsolicited emails, and do not enter those details on any website if you are not certain the site is genuine.
• Before opening any attachments or clicking on links in any emails, ensure that the email is one you were expecting and is legitimate. If in doubt, call us.
• Use phone numbers or website only from sources you know are legitimate—such official letters or statements from us. Do not rely on contact details provided in unsolicited emails.
• If you have clicked on a link in a hoax email or provided personal information via email or on a website, contact your bank immediately for advice.
• Install and keep up-to-date anti-virus and firewall software on your computer.

Report

If you believe you are a victim of cybercrime report it to SCAMwatch using the Report a scam page. Warn your friends, family, colleagues and neighbours about the scam.

More information

Explore SCAMwatch to find out more about phishing scams and tips on how to protect yourself.